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Office 365 customer support telephone number

office 365 customer support telephone number

Billing support is provided in English from 9 AM5 PM (9 AM6 PM in Australia MondayFriday.
In the United States, call.Maintain communication with the administrators to help ensure that issues are addressed on an ongoing basis.Some examples of these issues are listed in the following table.For more information about how Microsoft uses the data that you provide when you contact Microsoft Office 365 support, please see the privacy statement.Community and ost the heirs episode 4 self-service support options Self-service support is available for all Office 365 operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Office 365 community.Support is available both online through the Office 365 operated by 21Vianet portal, and by telephone for both paid and trial subscriptions.In the Office 365 admin center, choose Support New service request.Applies To: Office 365, as an admin for Office 365 for business or Microsoft 365 Business, you get free access to our knowledgeable support agents for help resolving technical issues, as well as for pre-sales, account, and billing support.Technical support does not include troubleshooting third-party services or add-ins.You can also contact us on behalf of Office 365 Germany users in your organization.
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With Office 365 you can designate several types of administrators who serve different functions.
Admins, have bingo players all songs your account details ready when you call Support.
21Vianet customer service team follow up with investigation and customer communication in reasonable rhythm according to severity levels.Production, operations, or deployment deadlines are severely affected, or there will be a severe impact on production or profitability.2 Severity A is only available to customers who had signed an advanced online service agreement with 21Vianet through a sales account manager.Here are some examples of billing and subscription management issues: Signing up for a trial or purchasing a subscription Converting from a trial subscription to a paid subscription Understanding the bill Renewing a subscription Adding or removing licenses Canceling a paid subscription Technical support Technical.If you encounter any problem with online request, phone support is available at (86).In addition, pre-sales support can help you find a Partner, and purchase and sign up for a trial.Sev B (High) The service is usable but in an impaired fashion.The primary contact that sets up and supports each service user.Severity A is available only for technical support.